![]() To determine which users’ devices are running Windows 8.1 navigate to Microsoft Endpoint Manager admin center > Devices > Windows > Windows devices, Filter by OS. Upgrade your Windows 8.1 devices, if applicable. These apps will continue to be supported on the Windows Phone 8 and Windows 8 platforms, respectively. There is no impact to existing devices and polices, however, you will not be able to enroll new devices if they are running Windows 8.1. Beginning January 1, 2016, Microsoft will release only critical security fixes for the Microsoft Intune Company Portal apps for Windows Phone 8 and Windows 8. As an administrator, you can use Microsoft Intune to apply a Chrome Browser. If you are managing Windows 8.1 devices those devices should be upgraded to a supported version of Windows 10 or Windows 11. Applies to Windows users who sign in to a managed account on Chrome browser. Associated with a 32-bit app on 64-bit clients Yes 8.png. ![]() Microsoft strongly recommends that you move to a supported version of Windows 10 or Windows 11, to avoid a scenario where you need service or support that is no longer available. Grammarly for Windows on multiple computers at once using Microsoft Intune cloud-based. Additionally, the sideloading key scenario for line-of-business apps will stop being supported since it is only applicable to Windows 8.1 devices. The support admin will be able to select a specific monitor, if more than one is connected, open task manager, pause and end the session from the menu in the top right.As mentioned in MC403922, Windows 8.1 reaches end of extended support in January 2023, the majority of Intune customers have already updated their Windows devices so, we will be ending support for devices running Windows 8.1 on October 21, 2022. Once the user make a selection the session will connect and the support admin can proceed with the remote assistance. The user will be prompted to allow the session and have the choice of allowing full control or just screen viewing. Once the security code is generated give the code to the user to enter in the remote help tool. The Support Admin will click on Get a security code The remote help will open, and you will need to sign.Īsk the user to open the remote help from the start menu and sign in. To help with client performance, Configuration. Similar to a terminal server, some of these virtual devices allow multiple concurrent active user sessions. You can use Configuration Manager to manage these virtual devices running Windows in Azure. In the Microsoft Endpoint Manager Admin Console navigate to the device, click on the ellipse, and select the New remote assistance session and select the Launch remote help (Alternatively you can also open the Remote Help from the Start Menu) Azure Virtual Desktop is a desktop and app virtualization service that runs on Microsoft Azure. Now that we have enabled the tool in the admin console and deployed the application to our devices, we can provide our users with remote support using the tool. If you currently use Windows 8.1, then we recommend moving to Windows 10/11 devices. Technical assistance and automatic updates on these devices aren't available. Prepare a Win32 app to be uploaded to Microsoft Intune | Microsoft Docs Use Remote Help General Password Browser Cellular Cloud and Storage Next steps Important On October 22, 2022, Microsoft Intune ended support for devices running Windows 8.1. The install command for the tool is as follow: “RemotehelpInstaller.exe /install /quiet acceptTerms=Yes” Deploy Remote helpĭownload the Remote Help tool and add it in Intune as a Windows App (Win32). ![]() Now that we have enabled Remote help, we need to deploy the tool. Go to Settings and click on Configure.įrom the drop down select Enable and select Allow to enable the tool for Unenrolled devices. Open the Microsoft Endpoint Manager console and navigate to Tenant admin | Remote help (preview). By using Microsofts advanced deployment tools for Windows 8.1, Progent can help you achieve a high degree of automation during the rollout process, thereby. Require - Turn on the Microsoft Defender anti-malware service, and prevent users from turning it off. Intune can help you address these common scenarios: Determine which operating system versions are on your end-user devices. ![]() Microsoft Defender Antimalware: Not configured ( default) - Intune doesnt control the service, nor change existing settings. Microsoft Intune has the capabilities to help you structure your operating system version management across different platforms. In this blog we will look at how to enable and use the new Remote Help Tool. The following compliance settings are supported with Windows 10/11 Desktop. Remotely assist users that are authenticated by your organization. The below article covers all prerequisites for Remote Help. Remote Help supports Windows 10 & 11 devices. Microsoft announced a new Intune Remote Help Solution available in the Microsoft Endpoint Manager admin center as a Public Preview. ![]()
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